Return Policy
We guarantee that our products will be free of defect and delivered undamaged. Claims of damages or incorrect items must be made as follows.
Claims of incorrect, damaged or missing books must be made in writing (fax or email accepted) within seven (7) days or receipt of order. A replacement of these items will be sent at no charge.
Return of unwanted books must be made within two weeks of receipt of order. You must notify us, in writing, of your intent to return books (fax or email accepted). Returns of unwanted book(s) are subject to a restocking charge of 15% of the gross price of the book(s) being returned. Return of all books must be made at customer's expense to:
9050 Junction Dr.
Annapolis Junction, MD 20701
For further information on discounts, freight charges, and other inquiries, please write, or call our office at Toll-free 1-800-898-1870. Outside the U.S., dial your international access code, then 1-240-646-7067.